S-4.2, r. 1 - Regulation respecting the certification of drug addiction or pathological gambling resources

Section 15 Disposition versions

2012-09-01

15. The operator must hold an annual meeting.

The operator must produce an annual activity report containing at least the following elements:

(1)  the profile of the clients served;

(2)  the number of residents having received services from the resource;

(3)  the type of services provided;

(4)  the number of dissatisfactions expressed by residents of the resource and a report on the follow-up to each complaint; and

(5)  the measures planned to improve the quality of the services provided to clients.

O.C. 569-2010, s. 15.